Client Portal
  • First Responder

First Responder

The job asks you to stay steady through things most people never see. Therapy gives you somewhere to put it down.
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First Responder
Licensed Therapists
HIPAA Compliant & Confidential
LGBTQ+ Affirming & Anti-Racist Practice
In-Person & Online Sessions Available
First Responder Team

"Being strong on the job doesn't mean you don't need support off it."

  • Understanding the Weight of the Job

You’ve seen things the job expects you to just move past.

Whether you’re in healthcare, EMS, or another first responder role, the job exposes you to trauma and stress that most people never have to process. You’re expected to show up steady the next shift regardless.

That expectation doesn’t make the impact go away. It just means you’ve been carrying it without much space to actually work through it.

Learn About Our Approach
  • Why Choose Us

When you come to Urban Wellness® for therapy as a first responder

  • You will work with a therapist who understands the demands of first responder and healthcare work
  • You will process cumulative or acute trauma from the job, not just generic stress
  • You will build coping tools that fit an unpredictable schedule
  • You will have a confidential space away from your workplace and colleagues
  • You will get support for burnout, compassion fatigue, and the toll of the work over time
Enger Management

Who Benefits Most from Therapy as a First Responder

You will benefit if:
  • You work in healthcare, EMS, or another first responder role and the job is affecting your mental health
  • You've experienced a critical incident that's still affecting you
  • You're dealing with burnout or compassion fatigue from the demands of the job
  • You want a therapist who understands your work without having to over-explain it
  • You need support that works around a non-traditional schedule
You might not be ready yet if:
  • severe mental illness
  • active substance abuse

If you're in crisis, we recommend outpatient services at a local program first. For substance concerns, see our Addiction page.

— we'll make sure you get the right support.
  • Starting Your Journey

What the Process Looks Like

  • Share your work history and what’s been building up.
Week One
  • Weekly sessions built around your schedule.
  • addressing occupational trauma and burnout.
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  • Review progress.
  • build a sustainable plan for the long term.
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  • Specialized Support

Explore Our Therapists

Some concerns need a more specific approach. Explore our focused First Responder therapists below

Jolanta Mcnamara 800x1000

Jolanta Jarosz McNamara, LCPC

I’m a clinical therapist in...

Patti Zullo, LCSW

I’m a therapist in Sauganash...

Angela Nino Lsw

Angela Nino, LSW

I’m a Licensed Social Worker...

Leah Donahue Lcsw

Leah Donahue, LCSW

I’m a therapist in Portage...

Anita Murad

Anita Murad, LCSW

I’m a therapist in Edison...

  • Transparent Pricing

What Will You Pay for Counseling?

Counseling is a fee-for-service program at Urban Wellness. Initial sessions cost $205 and follow-up sessions cost $180. We recommend at least 8 weekly sessions. We are in network with BCBS PPO, Aetna, Cigna, BCBS HMO (Northshore), and United Healthcare.

BCBS PPO

United Healthcare

Cigna

Aetna

BCBS HMO (Northshore)

All Major Cards

HSA/FSA

$

205

INITIAL SESSION
Your First Appointment

A 55-minute intake to understand your story, goals, and begin building your treatment plan.

$

180

FOLLOW-UP SESSIONS
Ongoing Weekly Sessions

We recommend at least 8 sessions for meaningful, lasting progress. Most clients continue beyond that.

  • Get Started

Your Next Steps

We’ve made it as easy as possible to begin your healing journey.
Choose the option that works best for you.

Book Appointment

Submit your appointment request online to get started with care. Schedule an Appointment

Email Us

Reach out anytime and our intake team will help guide you. Email the Intake Team

Call Us

Speak directly with our team to get support finding the right fit. 773-774-4444 ext. 0

Text Us

773-677-5002